DDE Client Hub

Your business,
on one screen.

The DDE Client Hub is your operational command centre. A secure dashboard showing infrastructure health, security posture, cloud spend, and your monthly Business Health Score "” published by your DDE engineer and accessible anywhere.

Log In to Your Hub Request Access
DDE Client Hub Dashboard - Complete operational command center showing Business Health Score, infrastructure status, security alerts, and cloud spend metrics
Live Dashboard Preview
One Dashboard. Every System.

Mission Control for your entire business.

Most IT providers send you a monthly document you never read. Some give you a portal where you can log tickets and check invoices. The DDE Client Hub is different.

It is a live operational view of everything DDE manages on your behalf. It updates continuously, is organised by what actually matters to your business, and is designed to give you answers before you have to ask questions.

Real time. Not monthly.

Your infrastructure health, security status, and cloud metrics update live. No waiting for a report. No end of month surprises.

Built for decision makers.

Your CFO can read the cloud spend panel. Your managing director can track the Business Health Score. Your operations lead can see ticket resolution times. One dashboard, multiple audiences.

One login. Every system.

KonectIQ. StackHost. DesignX. SmartOffice360. Your tickets. Your invoices. Your service history. All in one place, authenticated once.

What You Will See

Every module of your operating system, visible.

Module 1 "” Business Health Score

Your operational score, published monthly by your DDE engineer. Aggregates uptime, security posture, cloud cost efficiency, website performance, and support response. One number you can report to your board.

Module 2 "” Infrastructure Status

Uptime across your managed servers, cloud environments, and websites "” updated each month with incident counts and SLA compliance status.

Module 3 "” Security Posture

Active threats, endpoint compliance, backup status, and last scan results. KonectIQ feeds directly into this panel so you see what we see, when we see it.

Module 4 "” Cloud Spend

Actual vs budgeted cloud spend. Month on month trends. Waste alerts for idle instances, unused licences, and orphaned storage. FinOps data readable by your finance team.

Module 5 "” Support and Tickets

Open tickets, resolution times, and service level tracking. Log a new request directly from the dashboard. See your account engineer, their current status, and your response time guarantee.

Module 6 "” SmartOffice Intelligence

Live sensor readings, energy consumption vs baseline, access log, and environmental alerts. The physical layer of your operating system, visible from anywhere.

Module 7 "” Documents and Invoices

Contracts, service agreements, audit reports, and invoices. The full paper trail of your DDE engagement, searchable and downloadable.

Your Number

94/100. That is what operational confidence looks like.

Every DDE client on a managed retainer receives a monthly Business Health Score. It is a single number that aggregates the health of every system we manage on your behalf.

It is not a vanity metric. It is a board ready answer to the question: "Is our technology operationally sound?"

Infrastructure Uptime "” 30%
Security Posture "” 25%
Cloud Cost Efficiency "” 20%
Digital Performance "” 15%
Operational Response "” 10%
Access Tiers

The right information for the right person.

The Client Hub is included with every DDE managed retainer. Log in at dashboard.html. Access is role based "” your CFO sees financials, your IT lead sees technical detail, and your MD sees the executive summary.

Executive View

  • Business Health Score
  • Cloud spend summary
  • Uptime overview
  • Service delivery metrics

Operations View

  • Full infrastructure detail
  • Security alerts
  • Ticket management
  • Service level tracking

Finance View

  • Cloud cost breakdown
  • Invoice history
  • Budget vs actual
  • FinOps recommendations
Availability: Client Hub access is included in the Growth System and Full Mission Control tiers. Foundation clients can request Hub access as an add on.
See Pricing
On the Roadmap

The dashboard grows with your business.

Business Health Scores, tickets, invoices, and documents are live today for managed retainer clients. Here is what is shipping next:

Mobile app (iOS and Android) "” Q3 2026
M-Pesa payment integration "” direct invoice settlement from the dashboard
ERP sync view "” live feed from your Odoo or QuickBooks instance
Multi site view "” for clients managing more than one location
Automated monthly Business Health Score report "” PDF, boardroom ready
If you have a requirement that is not listed, tell us. We build to client need, not to a fixed product roadmap.
Get Access

Your Mission Control is ready when you are.

Client Hub access is available to all DDE managed retainer clients. If you are not yet a client, start with a free IT assessment and we will show you what your dashboard would look like from day one.

Request Hub Access Book Free IT Assessment
Contact: hello@designx.co.ke · +254 743 585 174 · WhatsApp Nairobi, Kenya